FaultToFix (faulttofix.com) is a home-fault information site for homeowners in the United States and the United Kingdom. This page explains, in plain language, what information we collect, why we collect it, and what choices you have. It does not cover other websites you may visit through links on this site.
Information you give us
If you use our contact form, we receive the name, email address, subject, and message you enter. We use that information only to read and, where we can, reply to your message. If you leave a comment, we receive the name, email address, and comment you enter, and your IP address and browser details may be recorded to help detect spam.
Cookies
Cookies are small files stored on your device that help a website work and remember choices. FaultToFix and its hosting and caching services may use cookies that are needed for the site to work, for security, and to remember settings such as whether you are logged in as a site administrator. You can block or delete cookies in your browser settings, but some parts of the site may then not work as expected.
Advertising cookies, including Google AdSense and DoubleClick
If advertising is shown on FaultToFix in the future, third-party advertising providers, including Google, may use cookies to serve ads based on your visits to this and other websites. Google uses the DoubleClick cookie to serve ads based on a user’s prior visits to this website or other websites. You can opt out of personalized advertising from Google by visiting Google Ads Settings. You can also opt out of personalized advertising from many other providers at aboutads.info/choices. Opting out does not mean you will see no ads, only that the ads you see may be less relevant to you.
Analytics
We may use analytics tools to understand, in aggregate, which pages are visited and how visitors find the site, so we can improve our guides. Analytics data is normally aggregated and does not identify you by name. If an analytics provider sets cookies, you can control those cookies through your browser settings.
Affiliate links
Some links on FaultToFix may be affiliate links. If you click one and buy something, we may earn a commission at no extra cost to you. Affiliate partners may set their own cookies and collect information under their own privacy policies when you visit their websites. An affiliate link does not affect our advice about whether a repair is safe or suitable for your home.
How long we keep information
Contact messages and comments are kept for as long as needed to respond to them, to maintain the site, or to meet legal obligations. We do not sell your personal information.
Your choices and rights
You can ask us to correct or delete personal information you have sent us, subject to legal and security requirements. In the United Kingdom, you also have rights under UK data protection law, including the right to access your personal data and to object to some uses of it. To make a request, use the form on our Contact page.
Changes to this policy
We may update this page when our practices change, for example if we start using a new analytics or advertising service. The current version on this page is the one that applies.