Use the form below to get in touch with the FaultToFix team. Tell us which guide you read and what is unclear, or suggest a home fault you would like us to cover next.
Please note: we cannot diagnose an individual home by email. We cannot see your pipes, boiler, walls, or windows, and a photo or description alone is often not enough to give a safe answer. If a fault is urgent, unsafe, or getting worse — for example a major leak, a smell of gas, or no heating in cold weather — contact a local professional, your landlord, or your local council straight away instead of waiting for an email reply.
We read every message, but we may not be able to reply to every one individually. Thank you for helping us make FaultToFix clearer and more useful.